At RBS Nidhi, we value your trust in our services and aim to provide a hassle-free experience. As part of our commitment to transparency, we've updated our Refund and Cancellation Policy for Finance Cards to ensure clarity and fairness for all our users. Here are the key highlights:

1. Cancellation Window: You have a generous window of 15 days from the date of applying for the Finance Card to cancel your application. During this period, you may request a full refund of any applicable fees paid.
2. No Refunds After Availing Loans: Once you have availed a loan from our partner lenders through the Finance Card, the cancellation window no longer applies, and refunds won't be initiated.
3. Cancellation Process: To request a cancellation and refund, simply reach out to our support team via email at support@rbsnidhi.in or through the live chat feature on the webiste. Our team will guide you through the cancellation process.
4. Refund Processing Time: We strive to process refunds promptly. You can expect the refund amount to be credited back to your original payment method within 7-15 business days.
5. Secure Transactions: Rest assured that all refund transactions are carried out securely, maintaining the confidentiality of your financial details.

Please review the updated Refund and Cancellation Policy before applying for a Finance Card. We're dedicated to ensuring transparency and clarity in all aspects of our services.

If you have any questions or require further assistance, our support team is available 24/7 to assist you. Your satisfaction is our priority, and we're committed to making your financial journey with RBS Nidhi a positive and rewarding one.

Payment and Refund Policy - Secure and Streamlined

At RBS Nidhi, we prioritize the security of your financial transactions and data. To ensure a smooth and safe payment process, we only accept payments made to our verified company bank account. Additionally, we initiate refunds exclusively to your verified bank account to safeguard your funds. Here's what you need to know:

1. Company Bank Account: When making payments for our services, kindly remit the amount to our official company bank account. This ensures that your payment is directed to the right source, providing you with a transparent and reliable payment process.
2. Refund Process: If eligible for a refund as per our Refund and Cancellation Policy, we will initiate the refund to the same verified bank account from which the payment was originally made. This stringent measure protects you from unauthorized transactions and ensures that your money reaches the correct destination.
3. No Third-Party Accounts: Please note that we do not process refunds to third-party bank accounts. To maintain the highest level of security, we strictly adhere to the policy of refunding to your verified account only.
4. Data Security: Rest assured that your banking details and personal information are treated with the utmost confidentiality. We employ robust security measures to safeguard your data and protect it from unauthorized access.
5. Verified Bank Account: Before initiating any transactions, please ensure that your bank account details have been verified with us. This verification process is essential to ensure the accuracy and legitimacy of your banking information.

We take pride in providing you with a secure and reliable platform for your financial needs. By adhering to these payment and refund guidelines, we aim to offer you a worry-free experience with RBS Nidhi.

If you have any questions or require assistance, feel free to contact our dedicated support team. We're here to assist you every step of the way.